Spotlight on social grants

Special GroundUp series on social grants

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MPs blast Post Office and Postbank leadership

“I don’t see a clear way forward. What I see is yet another failed entity” says MP

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News | 11 October 2023

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Child Support Grant must be increased to reduce child poverty, review finds

Government could face court action for failing in its constitutional duty

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News | 9 October 2023

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Grant beneficiaries queue at ATMs as KZN post offices run out of cash

“In the 90s, the Post Office was reliable but now it seems as if everything is falling apart,” says KwaMashu pensioner

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Brief | 5 October 2023

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Some pensioners are still queuing for hours for their grants

But payments seem to be going more smoothly, at least in some places

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News | 4 October 2023

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Postbank board axed over unlawful contracts

Over 600,000 beneficiaries were affected by last week’s system failure, Ministers confirm

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News | 14 September 2023

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Here’s what caused the social grant payment “glitch”

Postbank’s legal dispute with “payment switch” software provider sheds light on ongoing technical troubles

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News | 14 September 2023

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Pensioners are still struggling to access grants, a week after “system glitch”

Black Sash says it’s been inundated with calls

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Brief | 12 September 2023

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Social grants is one government system that must not fail

26-million people depend on it

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GroundView | 11 September 2023

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Grant recipients have to take loans because of “payment glitch”

“It’s my only source of income” says pensioner

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News | 8 September 2023

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Makhanda without a post office since July

People from the town and surrounding areas are having to travel to Port Alfred

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News | 8 September 2023

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“System glitch” stalls social grant payments to pensioners

Postbank says problem has mostly been resolved

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News | 6 September 2023

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R350 grant: SASSA in court over “unfair” exclusions

Agency accused of turning down too many applicants

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News | 5 September 2023

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Conditions for R350-a-month grant to be challenged in court

Department of Social Development is “deliberately excluding” eligible recipients of the Social Relief of Distress grant, says economist

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News | 27 July 2023

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Black Sash petitions social development minister to oversee SASSA

The civil society organisation lists numerous issues with social grant payments it says need to be addressed urgently

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Brief | 14 June 2023

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Long delays at Home Affairs mean refugees are missing out on social grants

Legal Resources Centre says these delays are “incredibly worrying”

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News | 19 May 2023

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Postbank introduces new cardless payment for social grants

But concern raised about how Postbank will handle these new payment methods

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Brief | 26 April 2023