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Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Why was my SASSA grant stopped in December and January?

SASSA suspended SRD grants to beneficiaries suspected of fraud.

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How can I apply for a SASSA child support grant if I don't have a bank statement to prove my income?

If you donā€™t have a bank account, there are other ways you can prove your income situation to SASSA.

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How can I get more information about my parent's death on duty if their employer won't meet with me?

It is illegal for them to withhold this information. They are supposed to report the death to COIDA. Here are some steps you can take.

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If my mother passed away after SASSA paid her grant, how can her family access the money?

If she had not withdrawn her pension in the month she died, the family member who paid for the funeral can apply to SASSA for unclaimed benefits.

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If my SASSA card expires, can I still receive money but not be able to withdraw? Or will the money not be paid at all?

SASSA will not stop paying your grant money, but if you do not draw your grant for three months, the grant will lapse.

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What rights do the backyard dwellers have to my motherā€™s council house now that she's died?

Council houses are not owned but rented to tenants, the tenancy agreement comes to an end automatically when the tenant dies.

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I applied for housing 20 years ago, but I'm no longer with the person I applied with, and I have since married someone else. How do I proceed?

Depending on where you are, you would be listed on a Municipal Housing Demand Database or your provinceā€™s Housing Needs Register. But if you and your previous partner did not get an RDP / BNG house, y

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IĀ tried to register my son a month after her turned 18 for an SRD grant butĀ the website says his ID and grant is already active. What can we do?

SASSA says that if you suspect wrongdoing like that, you must immediately contact their fraud hotline at 0800 601Ā 011, and give them the ID number.

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Where can I as a pensioner go with my disabled grandchildren now that we have been evicted?

You should get legal advice if you have been evicted without a court order.

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How can I report a crime anonymously? Will I be taken seriously?

To report a crime anonymously, you can call the Crime Stop hotline at 08600 10111.

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