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Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email [email protected].

Topic: Sassa  |  Show questions and answers for all topics

Can I be denied a disability grant because I have orthopaedic or prosthetic device?

If your disability has been improved or corrected with assistive technology, you may no longer qualify for the grant.

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How does payment work if you have been medically boarded?

If you are registered with an insurance policy or provident fund that provides disability benefits, you can submit a claim for a monthly stipend.

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Can I apply for a loan while receiving a SASSA grant?

Yes, although you can't borrow money from SASSA itself.

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My mother still hasn't received her full grant after being short paid in September 2023.

You should contact Postbank either by phone or email.

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Can SASSA put my pension under review without warning me? How can I complain about a rude SASSA official?

You must be given three months' notice of the review by SASSA. You can complain about the official to SASSA directly.

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What can I do about being declined for a disability grant even though I suffer from multiple ailments and am in constant pain?

You can ask SASSA to reconsider your application. You can also appeal to the Minister of Social Development.

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What should we do now that my son's Child Support Grant payment has stopped because the primary care giver died?

You should go to the SASSA office and explain the situation and why you are applying for the Child Support Grant.

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Is interest that is automatically reinvested considered to be income for purposes of SASSA pension calculations?

Yes, interest that is automatically reinvested would be considered as income.

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My son has schizophrenia. SASSA has declined his disability grant application. What can I do?

Perhaps your most immediate action should be to appeal this denial.

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How can I stop unauthorised deductions from my SASSA grant?

You can submit a dispute of the deduction to SASSA

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