Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.
Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email [email protected].
Topic: Social Grants | Show questions and answers for all topics
Yes, SASSA will pay for the months you didn’t receive payment if your appeal succeeds.
Yes, everyone with a SASSA Gold Card needs to replace it with a Postbank Black Card, but you do not need to rush to replace it, unless so instructed by Postbank.
You will not be able to access any social grants in future until your debt is paid.
Accommodations should be made to help you if you look different because you have aged since your last ID photo was taken and your fingerprints are faded.
Yes, but SASSA grants are means tested, and UIF and pension benefits count as income, so your grant will be less.
It depends whether your monthly provident fund withdrawals put you over the maximum allowed income to qualify for the disability grant.
No, the money will not disappear, but SASSA says you need to withdraw some of the grant money within 90 days.
You can ask a family member or friend to apply on your behalf. They must take a letter from you and a doctor's note saying why you can't visit the office yourself.
You should contact Postbank either by phone or email.
You must be given three months' notice of the review by SASSA. You can complain about the official to SASSA directly.