Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.
Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email [email protected].
If the company isn't helping you, perhaps go directly to your provident fund administrator.
It could be that they are struggling to verify your identity because you have a green ID book and your photo is not clear enough.
You can submit ID and passport applications and payments on the eHomeAffairs website.
There are a few ways you can check your housing application status
Yes, SASSA will pay for the months you didn’t receive payment if your appeal succeeds.
Start by contacting the Master of the High Court in the area where your child's parent lived and explain the situation.
If you are a member of a provident fund, your disability or ill health benefit is treated as a retirement benefit.
A letter or affidavit from the owner could work.
No. While you can qualify for the SASSA pension if your income falls below the cut-off point, you cannot qualify for UIF if you are getting a SASSA pension.
Yes, everyone with a SASSA Gold Card needs to replace it with a Postbank Black Card, but you do not need to rush to replace it, unless so instructed by Postbank.