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Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email [email protected].

Topic: Social Grants  |  Show questions and answers for all topics

What should I do if my children's SASSA cards have been left with a moneylender?

You have to contact SASSA.

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What child support options are available to mothers who cannot supply supporting documents?

They will not qualify for government support, but there may be community programmes that could help.

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What can I do if I don't qualify for government housing and have no source of income?

First claim your UIF, if you qualify. Then apply for the new Covid-19 SRD grant.

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How does one get rid of their SAPS Persal number?

Approach the SAPS unit or contact the Department of Public Service and Administration

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What can I do about suspected TERS fraud?

It is possible that there was a miscalculation. You should contact the UIF immediately.

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Can I apply for a child grant if my partner isn't South African?

You can apply for the child support grant if your partner is a refugee or permanent resident.

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Does the disability grant cover mental health issues?

Sometimes, but ultimately it is up to SASSA's discretion

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Does SASSA go against the Constitution by considering all marriages as in community of property for grant applications?

Probably not.

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Can SASSA give me a one-off advance or loan on an existing grant?

You may want to apply for the SRD grant and try to get maintenance from your children's father.

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I got a job after receiving the R370 social relief grant. What must I do?

You are required to inform SASSA of this change.

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